Skip to main content
Connecting Gong lets Claude pull call summaries and deal context in any channel where the connector is on. Claude connects with its own credential, not a person’s. Pair this connector with the Gong plugin from Anthropic’s plugin marketplace so Claude knows how to call the API. Add the plugin on the Skills and plugins tab. This connector calls Gong’s HTTP API. It isn’t an MCP server or a member’s personal claude.ai connector.

​
Create the credential in Gong

A Gong technical admin generates the access key and secret; the key is tied to the admin who created it, so use a dedicated admin account where possible. The credential type is HTTP Basic; both the access key and the access key secret are required. Gong’s own guide for creating the credential is at help.gong.io.

​
Add the connector

Go to Organization settings > Claude Tag > Connectors, click Add, and select Gong. Fill in these fields in the connect form. Gong assigns each company its own API base URL, like us-46459.api.gong.io. Copy yours from Company Settings > Ecosystem > API in Gong, then switch to the connect form’s Advanced tab and enter it under Allowed websites. The first credential you add for a service from the Connectors tab is on in every workspace and channel as soon as you save it. To give it narrower reach, see where a new connector applies before you save the connector. Click Connect to save the connector. The Agent Proxy injects the credential at the network boundary; the model and the sandbox are not given the key. See how Agent Proxy works.

​
Verify the connection

In a channel where the connector is on, in a new thread:
Gong appears in the list once the connector is live. New threads pick up the connector on their own; in an existing thread, ask Claude to use the service by name.